Work experience | Travel and tourism industry |
NCFE Level 2 Certificate in Travel and Tourism | Importance |
Types | Opportunities |
Students | Practical knowledge |
The industry that caters to the needs of travelers, including transportation, accommodation, food and beverage, and entertainment. | A period of time spent working in a job or industry with the aim of gaining practical knowledge and skills that can be applied in future roles. |
The degree to which something is significant or valuable. | A qualification that provides learners with a broad understanding of the travel and tourism industry and the skills needed to work in various roles within the industry. |
Chances or situations that allow for the possibility of something positive happening. | Categories or classes of something that share common characteristics. |
Hands-on experience and understanding of how things work in a real-world setting. | Individuals who are enrolled in a course of study or educational program. |
Skills | Future roles |
Entertainment | Practical skills |
Work experience | Importance |
Benefits | Employers |
Positions, jobs, or careers that a person may pursue at a later time. | Abilities that are developed through training or experience and can be applied in a variety of contexts. |
Skills that are developed through hands-on experience and can be applied in real-world settings. | Activities, events, or shows that are designed to provide enjoyment or amusement. |
The significance of work experience in the travel and tourism industry, including enhancing a person's knowledge, skills and employability. | Practical experience gained through employment in the travel and tourism industry, which is essential for developing skills and knowledge in the field. |
Organizations or companies that provide work experience opportunities to individuals looking to gain practical experience in the travel and tourism industry. | Advantages that work experience offers to individuals, such as increased confidence, competence, and networking opportunities. |
Types | Internship |
Placement | Apprenticeship |
Part-time | Full-time |
Skills | Networking |
A supervised program lasting a few weeks to several months that provides practical experience for students or recent graduates seeking work experience. | Different categories of work experience opportunities in the travel and tourism industry that include internships, placements, apprenticeships, and part-time or full-time jobs. |
A program lasting 1-4 years that combines on-the-job training and formal classroom learning to develop skilled workers for the travel and tourism industry. | A period of work experience lasting several months that is part of a course of study in travel and tourism, providing students with practical experience in the industry. |
A work experience opportunity that offers full-time employment and provides individuals with a range of practical skills and experience in the travel and tourism industry. | A work experience opportunity that offers flexible hours and is suitable for individuals who are studying or have other commitments. |
The process of building relationships with others in the travel and tourism industry, which can lead to further job opportunities or career development. | The abilities and knowledge required to perform a task or job effectively, which can be developed through work experience in the travel and tourism industry. |
Work experience | NCFE Level 2 Certificate in Travel and Tourism |
Professional development | Skills |
Knowledge | Reflect |
Real-world setting | Career growth |
An accredited vocational qualification that focuses on developing the skills and knowledge required for success in the travel and tourism industry. | The practical application or exposure to a job or industry that provides the individual with skills and knowledge in a real-world setting. |
Abilities or competencies acquired through learning, training, or experience that enable individuals to perform specific tasks or functions effectively. | The continuous process of acquiring new skills and knowledge to maintain and enhance one's professional abilities and career growth. |
To think carefully and deeply about one's experiences, actions, and outcomes to gain insight, understanding, and learning. | The information, understanding, and skills acquired through education, learning, or experience. |
The progress and advancement of an individual's professional life and aspirations, including promotions, salary increases, and job satisfaction. | An environment or context that closely simulates or imitates the conditions, scenarios, and challenges of the actual workplace. |
Vocational qualification | Accredited |
Industry | Success |
CV | Cover Letter |
Job Applications | Key Components |
A formal recognition or approval given to an institution, program, or course that meets or exceeds predetermined quality standards and criteria. | A type of certification that focuses on developing practical and job-specific skills and knowledge required for a particular profession or trade. |
The achievement and fulfillment of personal and professional goals and objectives, often measured by factors like productivity, performance, and recognition. | A sector or field of economic activity that encompasses various businesses, organizations, and individuals involved in the production, distribution, and consumption of goods and services. |
A letter that accompanies your CV and introduces you and your CV to a potential employer. It explains why you are applying for the job and how you are qualified for the position. | A document that highlights your skills, experiences, and accomplishments relevant to the job you are applying for. It is your personal advertisement when seeking a job. |
The essential parts of a CV and cover letter that must be included, such as personal details, education, work experience, and skills. | The process of applying for a job by submitting a CV and/or cover letter to a potential employer. |
Tailor | Specific Job |
Industry | Techniques |
Stand Out | Experience |
Accomplishments | Personal Details |
A particular job position that requires a specific set of skills, experiences, and qualifications. | To customize your CV and/or cover letter to fit the requirements of a specific job or industry. |
Skills, strategies, or methods used to improve the effectiveness and quality of your CV and cover letter. | A particular area of business or trade that requires specific skills, knowledge, and experience. |
The knowledge, skills, and abilities that you have gained through employment, volunteering, or other activities. | To be unique or different from others and to grab the attention of a potential employer. |
Basic information about yourself, such as your name, address, phone number, and email address. | Specific achievements or successes that demonstrate your abilities and skills, such as awards, recognition, or completed projects. |
Work experience opportunities | Application process |
Resume | Cover letter |
Interview | Networking |
Industry | Employer |
The series of steps involved in applying for a job or work experience opportunity, including submitting a resume, cover letter, and completing an application form. | An opportunity for a student or graduate to gain practical experience in a chosen field of work, usually offered by a company or organization. |
A letter that accompanies a resume, explaining why a person is suitable for a job or work experience opportunity, and highlighting relevant qualifications or experience. | A document that summarizes a person's education, skills, and work experience, typically used when applying for a job or work experience opportunity. |
Building relationships with people in a chosen field of work, in order to learn about potential job or work experience opportunities and to gain insight into the industry. | A meeting between an employer and a job or work experience opportunity applicant, to assess the applicant's suitability for the position and to discuss details of the job or work experience opportunity. |
A person or organization that provides work experience opportunities or employment. | The group of companies and organizations that operate within a particular field of work, such as the travel and tourism industry. |
Employee | Qualifications |
Experience | Professional development |
Work experience | Travel and tourism industry |
Internship | Volunteering |
The education, training, and skills that make a person suitable for a job or work experience opportunity. | A person who works for an employer, either through a job or a work experience opportunity. |
The process of gaining new knowledge and skills in a chosen field of work, in order to improve job performance and increase opportunities for career advancement. | The knowledge, skills, and abilities that a person develops through their work or other activities, and that makes them suitable for a job or work experience opportunity. |
A sector of the economy that provides travel-related services and products to customers. | Practical experience gained by working in the travel and tourism industry. |
Offering services or time to an organization without pay for the purpose of gaining work experience. | A temporary position with an emphasis on training and learning, usually unpaid, to gain work experience. |
Job shadowing | Apprenticeship |
Networking | Online courses |
Conferences | Workshops |
Job fairs | Resume building |
A program in which a person learns a trade or skill from a qualified professional while working in a paid position. | An observation-based learning program where an individual learns about a job by following a current employee. |
Web-based courses offered by educational institutions or industry organizations to provide knowledge and skills related to the travel and tourism industry. | Connecting with professionals in the travel and tourism industry to gain exposure and access to job opportunities. |
Training sessions that provide hands-on experience and education related to the travel and tourism industry. | Gatherings of professionals in the travel and tourism industry that offer networking and educational opportunities. |
Creating a professional document that outlines an individual’s education, work experience, and skills for the purpose of job applications. | Events where employers and job seekers in the travel and tourism industry can meet and discuss career opportunities. |
Legal framework | Rights |
Responsibilities | Employer |
Employee | Training |
Health and safety | Risk assessment |
The entitlements or freedoms that work experience participants have. | The set of laws and regulations that govern work experience programs. |
The company or organization that provides work experience to participants. | The duties or obligations that work experience participants have. |
The process of developing knowledge, skills and abilities to help participants perform work tasks. | The work experience participant who is receiving training and work experience from an employer. |
The process of identifying potential hazards and evaluating the likelihood and severity of harm that could occur. | The measures taken to protect the well-being of work experience participants while they are on the job. |
Personal protective equipment | Confidentiality |
Equality and diversity | Feedback |
Health and safety considerations | Hazards |
Risk assessment | Procedures |
The requirement to keep information about the employer and work experience program private and secure. | The clothing or gear worn to protect work experience participants from injury or harm. |
The process of giving and receiving information about performance and progress in the work experience program. | The principles of fairness and inclusivity that govern treatment of work experience participants regardless of their background or characteristics. |
Conditions or situations in the workplace that have the potential to cause harm or injury to employees. | The process of identifying and mitigating potential hazards in the workplace to promote a safe and healthy work environment. |
Established steps or guidelines that provide a systematic approach to addressing potential hazards and ensuring a safe work environment. | The process of identifying and evaluating potential hazards in the workplace to determine the level of risk and appropriate safety measures to implement. |
Training | Safety equipment |
Emergency response | Incident reporting |
Hazardous materials | Ergonomics |
Environmental hazards | Inspections |
Protective gear or devices that are used to minimize the risks associated with potential hazards in the workplace. | Education provided to employees to ensure they are informed and capable of following established health and safety procedures. |
The process of reporting workplace incidents or hazards to ensure they are addressed and mitigated to prevent future occurrences. | The procedures and protocols put in place to ensure a quick and effective response to workplace emergencies. |
The study of designing workstations and equipment that promote efficiency and minimize the risk of injury or discomfort to employees. | Substances that are potentially harmful to human health and safety and require special handling and disposal procedures in the workplace. |
Regular evaluations of the workplace environment to identify potential hazards and ensure compliance with established health and safety regulations. | External factors in the workplace such as noise, temperature, and lighting that can negatively impact employee health and safety. |
Reflection | Evaluation |
Work experience | NCFE Level 2 Certificate in Travel and Tourism course |
Importance | Real-life work experience situations |
Personal growth | Professional growth |
The process of reviewing and assessing your own work and experiences, identifying strengths and areas for improvement. | The process of thinking about and evaluating your own experiences in order to learn from them and improve yourself. |
A certification program designed to provide students with the knowledge and skills necessary for a career in the travel and tourism industry. | Any activity that involves working in a real-life job or industry setting, outside of a traditional classroom or academic environment. |
Scenarios or situations encountered while working in a real-life job or industry setting, which provide opportunities for learning and growth. | The value or significance of something in relation to achieving a particular goal or objective. |
The process of developing and improving one's knowledge, skills, and abilities within a particular profession or career field. | The process of developing and improving oneself, including increasing self-awareness, building confidence, and expanding knowledge and skills. |
Learning | Development |
Self-improvement | Feedback |
work experience | reflecting |
importance | effective strategies |
The gradual process of growth or advancement, typically in terms of knowledge, skills, or abilities. | The acquisition of knowledge, skills, and understanding through study, experience, or being taught. |
Information provided to an individual about their performance or work, typically with the aim of improving future performance. | The process of making oneself better or improving in some way, typically through learning and personal development. |
The process of examining and evaluating one's work experience or actions taken in a particular situation. | The practical knowledge gained by an individual by being employed or engaged in a particular industry. |
Useful and efficient techniques or methods for reflecting on work experience. | The significance or value of reflecting on work experience in the Travel and Tourism industry. |
reflective practices | future work experiences |
industry | Travel and Tourism |
NCFE | Level 2 Certificate |
lesson objectives | lesson |
Opportunities or situations in the Travel and Tourism industry that an individual has yet to encounter or experience. | Application of process of thinking and analyzing past activities and actions in order to learn from them and improve in future work experiences. |
A wide range of activities and services that cater to the needs and interests of travelers, tourists, and visitors. | A particular field of business or economic activity that provides goods or services to consumers. |
A vocational qualification that demonstrates basic knowledge and skills in a particular field, such as Travel and Tourism. | An awarding organization that provides vocational and technical qualifications and certifications. |
A structured educational activity that provides instruction and guidance on a particular topic or subject. | The intended learning outcomes and goals of a particular lesson or course, such as understanding the importance of reflecting on work experience. |
performance evaluation | feedback |
constructive criticism | personal development |
goal setting | SMART goals |
proactive communication | active listening |
Information provided by others that helps identify areas of strength and areas that need improvement in order to improve overall performance. | The process of assessing an individual's or a group's overall work performance. It helps individuals identify their strengths and weaknesses to set actionable goals. |
The process of improving skills and competencies through multiple methods, including training, feedback, and targeted practice. | Feedback given with the intention of helping the individual improve, rather than criticism given with the aim of breaking down or discouraging them. |
Goals that are Specific, Measurable, Achievable, Relevant, and Time-bound. These goals set realistic expectations and help ensure that progress can be measured accurately. | The process of defining objectives that an individual or group strives to achieve. Goals can be short-term or long-term. |
Listening with the intent of understanding the speaker's message. Active listeners engage with the speaker, ask clarifying questions, and offer feedback when appropriate. | Initiating conversations or actions rather than reacting once a problem arises. This type of communication helps individuals stay on top of tasks and avoid complications down the line. |
coaching | buddy system |
self-reflection | self-motivation |
A system in which individuals are paired together to provide support and encourage each other's development. This can be used to help individuals effectively seek out feedback and reach their goals. | A process in which a coach works with an individual or a group, offering guidance and feedback to develop skills and improve their overall performance. |
The ability to drive oneself toward a particular goal or outcome. Self-motivated individuals are often proactive and take initiative in achieving their goals. | The process of examining and evaluating one's own thoughts, feelings, and actions. Self-reflection can help individuals identify areas for improvement and set actionable goals. |