Coastal tourism | Seaside resorts |
Industrialization | Victorian era |
Railway expansion | Package holidays |
Sun, sea and sand | Government policies |
Coastal towns or cities that are known for their attractions such as beaches, boardwalks, amusement parks, and entertainment venues. | The type of tourism that takes place in the coastal areas and includes activities such as recreational swimming, sailing, fishing, and more. |
The period of Queen Victoria's reign in Great Britain from 1837 to 1901, characterized by great advances in industry, technology, and infrastructure. | The process of transforming an economy to rely more on industry and manufacturing rather than agriculture. |
A pre-arranged holiday that includes travel, accommodation, and other amenities for a fixed price. | The increase in the railway networks throughout the UK during the 19th century that made transportation more accessible and affordable, thus leading to an increase in tourism. |
Rules and regulations implemented by the government that have an impact on the tourism industry, such as taxes, subsidies, and travel restrictions. | A popular slogan used to describe the main attractions of coastal tourism destinations. |
Environmental concerns | Coastal regeneration |
Digital revolution | Staycation |
Beach | Coastline |
Boardwalk | Water sports |
The process of revitalizing coastal areas that have experienced economic decline or neglect, often through the development of new tourism infrastructure and attractions. | Issues related to the preservation and protection of natural environments and wildlife that may affect coastal tourism, such as pollution, erosion, and climate change. |
A type of holiday where people stay in their own country instead of traveling abroad. | The transformation of the global economy and society brought about by the widespread use of digital technologies such as the internet, social media, and mobile devices. |
Where the land meets the sea. | A landform along the coast of an ocean, sea, lake, or river composed of loose particles such as sand, gravel, or shell fragments. |
Sports or activities that take place in or on the water, such as swimming, surfing, waterskiing, and windsurfing. | A wooden walkway or sidewalk, often along a beach, used as a promenade or for recreational purposes. |
Fishing | Sunbathing |
Scuba diving | Boating |
Seaside resorts | Surfing |
Cliff diving | Marine life |
The activity of sitting or lying in the sun, usually on a beach or by a swimming pool, to tan or relax. | The activity of catching fish, either for food or as a sport. |
The activity of traveling in a boat, either for pleasure or as a sport or hobby. | A form of diving that uses a scuba set to breathe underwater and allows divers to explore the underwater world. |
The activity of riding a surfboard on the crest of a wave, usually in the ocean. | Towns or cities that are developed and marketed specifically as tourist destinations for their beaches and coastal attractions. |
All living organisms that inhabit the ocean or other bodies of saltwater. | The activity of jumping off a cliff into water, usually from a considerable height, as a form of recreation or competition. |
Coastal tourism | Economic impact |
Social impact | Maximize benefits |
Minimize negative impacts | Infrastructure |
Sustainable tourism practices | Environmental impact |
The effect of coastal tourism on the UK's economy, including the generation of revenue and employment opportunities. | Tourism that occurs in coastal areas. |
Strategies to increase the positive impacts of coastal tourism on the UK, such as promoting sustainable tourism practices and investing in infrastructure. | The effect of coastal tourism on the communities and people living in coastal areas, including changes to local culture and lifestyle. |
The physical and organizational structures and facilities needed to support coastal tourism, such as transportation, accommodations, and attractions. | Strategies to reduce the negative impacts of coastal tourism on the UK, such as implementing regulations and policies to manage overcrowding and pollution. |
The effect of coastal tourism on the natural environment, including habitat destruction, pollution, and the consumption of resources. | Tourism practices that minimize negative impacts on the environment and contribute to the long-term well-being of local communities. |
Community | Cultural heritage |
Tourism revenue | Employment opportunities |
Tourist Attraction Techniques | Coastal Destinations |
Marketing | Promotion |
The traditional beliefs, customs, and practices of coastal communities that are passed down from generation to generation. | The social grouping of people living in coastal areas and their shared sense of identity, history, and values. |
The job opportunities created by the coastal tourism industry, including positions in accommodations, food and beverage, transportation, and attractions. | The amount of money generated by coastal tourism activities, including spending on transportation, accommodations, and local products and services. |
Places situated on or near the coast that are popular with tourists. | Ways of making a destination more attractive and appealing to tourists. |
Activities designed to increase awareness and interest in a product or service, such as a tourist destination. | The process of promoting and selling products or services, including tourist destinations. |
Tourists | Attractions |
Destination | Target audience |
Brand | Digital marketing |
Content marketing | Strategy |
Features or activities that make a destination appealing to tourists, such as beaches, historical sites, or amusement parks. | People who travel to visit places for leisure or business purposes. |
The specific group of people that a marketing campaign is designed to appeal to, such as families or adventure seekers. | A place that people travel to for leisure or business purposes, such as a coastal location. |
Promoting a destination or product through online channels, such as social media or search engines. | A unique identity or image that a destination or product portrays to consumers. |
A plan or approach to achieving a specific goal, such as promoting a tourist destination. | Creating informative or entertaining content to attract and engage potential customers or visitors. |
Marketing Campaign | Coastal Tourism Destination |
Marketing Mix | Target Market |
Marketing Objectives | SWOT Analysis |
Competitive Advantage | Unique Selling Proposition |
A location that offers tourism activities, attractions, and amenities that are based on the proximity to and beauty of the ocean. | A coordinated series of promotional activities that are designed to achieve specific goals related to marketing a product or service. |
A specific group of people that a company aims to sell its products or services to. | A set of controllable marketing tools - product, price, place, and promotion - that a firm uses to create the desired response from its target market. |
A strategic planning tool used to evaluate the strengths, weaknesses, opportunities, and threats involved in a project or business venture. | Specific, measurable, time-bound targets that a company sets for its marketing activities. |
A factor that differentiates a product or service from its competitors, and makes it more appealing to its target market. | An advantage that a company has over its competitors, allowing it to generate more sales or profit. |
Brand | Promotional Mix |
Call to Action | Conversion |
Social media | Tourism industry |
Coastal tourism | Promotion |
A combination of advertising, sales promotion, personal selling, public relations, and direct marketing used to communicate with and persuade customers. | A name, term, design, symbol, or other feature that identifies a company's products or services, and differentiates them from those of its competitors. |
The process of turning a prospect into a customer, by persuading them to buy a product or service. | A marketing term used to describe the part of a message that encourages or instructs the audience to take a particular action. |
An economic sector that includes all activities related to the provision of goods and services to travelers. | Internet-based platforms that allow users to create, share and exchange information, ideas, and opinions through virtual communities and networks. |
The process of increasing the visibility and desirability of a product or service with the aim of generating sales or bookings. | A type of tourism that takes place in coastal areas, including beach resorts, coastal towns, and leisure activities such as surfing, sunbathing, and swimming. |
Marketing | Online reputation |
Influencer marketing | Content marketing |
User-generated content | Engagement |
Analytics | Social media monitoring |
The perception and opinion that people have about an individual or organization based on information available on the internet. | The process of promoting and selling products or services, which includes market research, advertising, and public relations. |
A marketing approach that involves creating and sharing relevant, valuable, and consistent content with the aim of attracting and retaining a clearly defined audience. | A marketing strategy that involves collaborating with individuals who have a significant online following, with the aim of promoting a product or service. |
The level of interaction that users have with a brand or content on social media platforms, which includes likes, comments, and shares. | Content that is created by individuals, such as photos, videos, and reviews, and shared online. |
The process of tracking and analyzing online conversations related to a brand or topic, in order to measure the effectiveness of social media campaigns and reputation management. | The measurement, analysis and reporting of data related to social media metrics and performance, with the aim of improving marketing and business strategies. |
Sustainable tourism | Carbon footprint |
Coastal erosion | Biodiversity |
Waste management | Marine pollution |
Ecotourism | Sustainable development |
The amount of carbon dioxide and other greenhouse gases emitted by an activity or product, expressed as the equivalent amount of carbon dioxide. | Tourism that takes into account the needs of the environment, society, and economy in order to provide long-term benefits for all stakeholders. |
The variety of living organisms in a particular ecosystem or habitat, including plants, animals, and microorganisms. | The process by which land is worn away by the action of water and wind along the coastline, often exacerbated by human activity. |
The release of harmful substances, such as chemicals and plastics, into the oceans and other bodies of water, often originating from human activities on land. | The practice of collecting, treating, and disposing of waste materials in a way that minimizes their impact on the environment and human health. |
Meeting the needs of the present without compromising the ability of future generations to meet their own needs, through a balanced approach that considers environmental, social, and economic factors. | Tourism that involves visiting natural areas in a way that minimizes the negative impact on the environment, supports conservation efforts, and benefits local communities. |
Habitat destruction | Noise pollution |
Environmental impact assessment | Sustainable fishing |
Sustainable tourism | Environmental impact |
Social impact | Economic impact |
Excessive and unwanted noise that disrupts the natural soundscape and can have negative impacts on wildlife and human health. | The process of degrading or destroying the natural environment in which a particular species or community of organisms lives, often as a result of human activity such as deforestation or land conversion. |
The practice of catching fish in a way that maintains healthy fish populations, supports ecosystem resilience, and minimizes the negative impact on other species. | The process of evaluating the potential impacts of a proposed development or activity on the environment, including social, economic, and cultural factors. |
The effect that tourism activities have on the natural resources and ecosystems of a destination. | Tourism that takes into account the impact it has on the environment, society and economy, and aims to maintain or improve the quality of life of local communities. |
The effect that tourism activities have on the local economy, including the generation of income, employment opportunities and investment. | The effect that tourism activities have on the cultural and social fabric of a destination, including its residents and their way of life. |
Sustainable practices | Carbon footprint |
Community-based tourism | Ecotourism |
Green tourism | Cultural tourism |
Wildlife tourism | Responsible travel |
The amount of greenhouse gases produced by a person, organization, or product, usually expressed in terms of carbon dioxide equivalent. | Tourism activities and initiatives that aim to minimize negative impacts on the environment, society and economy, while maximizing positive impacts. |
Tourism that involves visiting natural areas with the aim of conserving the environment and improving the well-being of local communities. | A type of tourism that involves the local community in the planning, management and delivery of tourism activities and benefits. |
Tourism that involves visiting cultural and historical sites, museums and monuments, and participating in cultural events and activities. | Tourism that promotes environmentally-friendly practices, including the use of renewable energy, recycling, and eco-friendly transport. |
Travel that takes into account the impact it has on the environment, society and economy, and aims to minimize negative impacts and maximize positive impacts. | Tourism that involves observing and interacting with animals in their natural habitat, with the aim of conserving wildlife and supporting local communities. |
Negative Impact | Environment |
Sustainability | Carbon Footprint |
Ecotourism | Biodiversity |
Waste Reduction | Energy Efficiency |
The natural world around us and all living organisms, including land, water, air, and ecosystems. | The harmful effects that tourism can have on the environment. |
The amount of greenhouse gas emissions produced by travel and tourism activities, such as air or vehicle transportation. | The ability to maintain or preserve something for future generations, without depleting resources or causing harm. |
The variety of life in a particular habitat or ecosystem, which includes different species, genes, and ecosystems. | Responsible travel to natural areas that conserves the environment and improves the well-being of local people. |
The use of technology and practices that help reduce energy consumption, while maintaining quality of service or product. | The process of reducing the amount of waste generated by tourism activities, by using recycling and other methods to decrease landfill waste. |
Water Conservation | Local Sourcing |
Community Involvement | Regulation |
Customer Service | Tourism Businesses |
Success | Importance |
The practice of purchasing goods and services locally, to support the local economy and reduce carbon emissions associated with transportation. | The practice of using water resources in a sustainable manner, by reducing waste and promoting conservation measures. |
The imposition of rules and standards to govern tourism activities, to ensure they are conducted in a responsible and sustainable manner. | The engagement of local communities in tourism planning and decision-making, to ensure their needs and concerns are addressed. |
Enterprises that cater to tourists, such as hotels, restaurants, and travel agencies. | The support and assistance provided by a business to its customers before, during, and after a purchase. |
The degree to which something is significant or valuable. | The achievement of goals and the attainment of favorable outcomes. |
Concept | Identification |
Improvement | Feedback |
Training | Communication |
Empathy | Satisfaction |
The recognition or detection of something as being important or relevant. | An abstract or general idea that represents something. |
The information or advice provided by customers about their experience with a business. | The process of making something better or more efficient. |
The exchange of information and ideas between individuals or groups. | The process of teaching employees the skills and knowledge needed to perform their job effectively. |
The degree to which a customer's expectations have been met or exceeded. | The ability to understand and share the feelings of others. |
Coastal tourism | Hospitality businesses |
Unique challenges | Opportunities |
Strategies | Erosion |
Seasonal fluctuations | Water-based activities |
Businesses that provide accommodation, food, and drink services to travelers. | The type of tourism that takes place in coastal areas, including beach resorts and coastal towns. |
Advantages that businesses can take advantage of to succeed in the coastal tourism industry, such as proximity to water-based activities and beach access. | Challenges that are specific to the coastal tourism industry, such as weather-related issues, seasonal fluctuations, and erosion. |
The gradual wearing away of coastlines due to natural forces, such as waves and wind, and human activities, such as development and pollution. | Tactics that businesses can use to overcome challenges and capitalize on opportunities, such as diversifying their products and services and adjusting their marketing strategies. |
Activities that take place in or on the water, such as swimming, surfing, and boating, that are a draw for tourists to coastal areas. | Changes in tourism demand that occur throughout the year, such as high season (summer) and low season (winter). |
Beach access | Marketing strategies |
Diversifying | Proximity |
Effective Customer Service Strategies | Coastal Tourism Businesses |
Customize | Guest |
Plans put in place by businesses to promote their products and services to potential customers. | The ability to easily get to and enjoy the beach, a key attraction for many coastal tourists. |
The closeness of a business to key tourist attractions, such as the beach, that can be a competitive advantage. | Expanding the range of products or services offered by a business to attract a wider customer base. |
Businesses that are located on or near the coast, and which provide goods and services to tourists. | The action plan designed to meet and exceed customer expectations in a manner that positively impacts the business's goals. |
A person who is staying at a hotel or other accommodation. | To tailor a product or service to meet the specific needs of a customer or market. |
Visitor | Challenges |
Methods | Provide |
Excellent Customer Service | Impact |
Bottom Line | Unique |
Problems or obstacles that must be overcome in order to achieve a goal. | A person who visits a place for pleasure or interest. |
To give someone something they need or want. | The ways in which a task or process is accomplished. |
The effect that something has on something else. | The provision of prompt service, personalized attention, and quality care to customers. |
The characteristics that set something apart from everything else. | The final figure representing a company’s net earnings or losses after all expenses and taxes have been paid. |