Printable Loopcards | Introduction to Hospitality in Travel and Tourism | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
A quality of hospitality that refers to the open-mindedness, humor, and empathy that hosts and providers show towards guests and customers, and that can help to overcome cultural, linguistic, and other barriers, and to create meaningful and memorable experiences that enhance their satisfaction and loyalty.
Engagement
The process of interacting with customers and building a relationship with them to enhance their experience and loyalty.
Communication
The exchange of information through various verbal and nonverbal channels to ensure a common understanding between individuals or groups.
Initiative
The readiness and ability to take proactive steps to address problems, improve processes, and achieve goals, often involving the identification of opportunities and the development of creative or innovative solutions.
Customer Needs
The requirements and expectations of a customer in regards to their experience with a product or service.
Travel media
A business that provides information and resources to travelers, including travel guides, magazines, and online platforms.
Accommodation provider
A business that provides a place for travelers to stay overnight, such as hotels or hostels.
Attraction
A place or activity that draws the interest of travelers, such as theme parks or cultural sites.
Transportation provider
A business that offers means of transportation for travelers, such as airlines or bus companies.
Professionalism
The display of appropriate behavior, dress, and conduct in a work or professional setting, including adherence to ethical and legal standards, respect for others, and accountability for one's own actions.