Printable Loopcards | UK Purpose Built Visitor Attractions | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
Actions taken to reduce the likelihood or severity of potential risks and hazards, such as installing safety barriers, providing safety instructions or conducting regular safety inspections.
Security
Precautions taken to protect visitors, staff and assets from theft, vandalism, terrorism and other threats.
Benefits
Advantages or gains that come from something, such as good customer service in visitor attractions leading to increased customer satisfaction and loyalty.
Innovation
Refers to the development and implementation of new or improved solutions that can enhance the visitor experience or streamline business operations within the visitor attractions industry.
SWOT analysis
An analysis that helps tourism businesses identify their strengths, weaknesses, opportunities, and threats, in order to develop effective marketing strategies.
Enquiries
Requests for information or assistance from visitors.
Empathy
The ability to understand and share the feelings of others, including customers
Outstanding Customer Service
Provision of exceptional assistance and support to customers that exceeds their expectations
Problem-solving
The ability to effectively identify and address customer issues and complaints
Incident Reporting
The process of documenting and reporting incidents, accidents or near-misses in order to identify trends and prevent future occurrences.