Printable Loopcards | UK Purpose Built Visitor Attractions | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
Purpose-built visitor attractions have evolved to cater to changing consumer preferences, embrace new technologies, and offer more immersive and interactive experiences for visitors.
What are some common customer service mistakes to avoid?
Some common customer service mistakes to avoid include not listening to customers, not following through on commitments, and not providing a personalized experience.
How can technology improve the customer experience in visitor attractions?
It can provide interactive exhibits, immersive environments, real-time information, and gamification.
How can market trends impact the purpose-built visitor attractions industry?
Market trends can have a significant impact on the purpose-built visitor attractions industry, affecting everything from visitor numbers and revenue to the design of new attractions and the marketing strategies used to promote them.
What licenses and permits are required to operate a purpose-built visitor attraction?
To operate a purpose-built visitor attraction in the UK, you will need to obtain a number of licenses and permits. These may include planning permission, building regulations approval, and licenses to serve alcohol or play music.
What is the concept of marketing in the tourism industry?
Marketing in the tourism industry refers to the process of promoting and selling tourism products and services to potential customers.
What are some common health and safety risks associated with visitor attractions?
Common health and safety risks may include slips, trips and falls, fire, electrical hazards, chemical hazards, and manual handling hazards.
What are some ways that businesses can measure customer satisfaction?
Businesses can measure customer satisfaction through surveys, feedback forms, and online reviews.
What is marketing?
Marketing is the process of creating, communicating, delivering, and exchanging offerings that have value for customers.
How can these strategies be applied when dealing with visitor enquiries and complaints?
These strategies can be applied when dealing with visitor enquiries and complaints by listening actively, being patient and polite, providing accurate and relevant information, apologizing and offering a solution, and following up to ensure visitor satisfaction.
How have purpose-built visitor attractions evolved over time?