Printable Loopcards | Travel Agency Operations | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
The purpose of effective pricing in the travel industry is to maximize profits and remain competitive.
Why is customer service important for travel agents?
Travel agents need to provide excellent customer service in order to establish customer loyalty and gain repeat business.
What is the role of a retail travel agent?
A retail travel agent typically works with individual clients to plan and book leisure travel, such as vacations or cruises.
What advantages does staying in an Airbnb offer?
Variety of unique options, often more affordable than hotels.
What are the benefits of using a retail travel agent?
Retail travel agents can provide personalized service, expertise on travel destinations, and assistance with complicated itineraries.
What are the pros and cons of traveling by train?
The pros of traveling by train include scenic views, ability to move around freely, and less stress compared to driving. The cons may include limited schedules/routes, potential for delays, and less personal space compared to flying.
What can be done to overcome language barriers in the travel and tourism industry?
Service providers can provide translation services or hire employees who are multilingual. Customers can also prepare by learning key phrases in the local language or bringing a translation app or dictionary.
What are some common factors that affect pricing in the travel industry?
Common factors that affect pricing in the travel industry include seasonality, demand, competition, and cost of goods and services.
How can you prevent difficult customer situations from arising?
You can prevent difficult customer situations from arising by providing clear and accurate information, training employees to handle customer complaints effectively, and addressing issues before they become bigger problems.
How can travel agents develop skills to research and evaluate travel products effectively?
Travel agents can develop skills to research and evaluate travel products effectively by attending trade shows and seminars, networking with suppliers and other industry professionals, reviewing online reviews and ratings, and experiencing products firsthand through familiarization trips and site inspections.
What is the purpose of effective pricing in the travel industry?