Printable Loopcards | Hospitality in Travel and Tourism | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
Renewable and sustainable energy sources that do not contribute to greenhouse gas emissions.
Waste reduction
The reduction of waste generation, through source reduction, recycling, and proper disposal, as a means of promoting environmental sustainability and efficiency.
Poor Customer Service
The negative customer experience that results from poor treatment by a company including long wait times, rude service, and a lack of resolution.
Teamwork
Collaborative work between front-of-house and back-of-house staff to achieve common goals and provide high-quality service in the travel and tourism industry.
Green tourism
Tourism that incorporates environmentally friendly practices, such as conservation of resources, use of renewable energy, and reduction of waste and pollution.
Good practices
The effective and ethical ways of delivering hospitality services that respect and respond to the needs and expectations of customers, and that contribute to their positive experiences and loyalty, such as personalized greetings, timely service, customized recommendations, responsive complaints handling, and safe and clean environments
Complaints
Negative feedback from customers regarding their experience with the accommodation industry, which provides valuable insights into areas that need improvement.
Evaluation
Assessing the positive and negative effects of tourism on local communities and the environment, based on empirical evidence and stakeholder perspectives.
Best practices
Methods or techniques that have consistently shown results superior to those achieved with other means, and that are used as a benchmark.
Negative effects
Harms that tourism activities cause to local communities and the environment, such as environmental degradation, cultural pollution, and social dislocation.