Printable Loopcards | Hospitality in Travel and Tourism | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
A common suggestion for maintaining professionalism in the food and beverage industry is to dress appropriately, speak politely, and be knowledgeable about menu items.
How does tourism impact the environment?
Tourism can have negative impacts on the environment, including pollution, damage to natural resources, and destruction of habitats.
How can the negative impacts of tourism on the environment be mitigated?
Negative impacts of tourism on the environment can be mitigated through measures such as sustainable tourism practices and responsible travel.
What are some best practices for collecting and analyzing customer feedback?
Best practices for collecting and analyzing customer feedback may include using multiple methods of collection, ensuring anonymity and confidentiality, and sharing the results with staff and management.
What is the ultimate goal of effective communication between front-of-house and back-of-house staff?
To provide quality service to customers.
What are some benefits of providing excellent customer service?
Some benefits of providing excellent customer service include increased customer loyalty, positive word-of-mouth recommendations, and increased profitability.
Why is it important to understand customer expectations and needs in the hospitality sector?
Understanding customer expectations and needs allows hospitality businesses to provide personalized and quality services that meet or exceed customer expectations. This can lead to customer loyalty and positive word-of-mouth advertising.
What are some common skills required in the hospitality industry?
Communication skills, time-management, attention to detail, customer service skills
How can sustainable tourism benefit local communities?
Sustainable tourism can benefit local communities by creating job opportunities, preserving cultural traditions, and supporting local businesses
What are the characteristics of English service?
Food is pre-plated in the kitchen and served by the host or hostess.
What is a common suggestion for maintaining professionalism in the food and beverage industry?