Printable Loopcards | Introduction to Guided Tours | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
A tour guiding technique in which the tourists explore the destination while travelling on a coach bus and the guide provides commentary along the way.
Evaluation criteria
The standards, metrics, or benchmarks used to measure the effectiveness or success of tailored guided tours, based on factors such as customer feedback, revenue, return rates, and online reputation.
Safety
The condition of being protected from harm or danger in the travel and tourism industry.
Comfort
Guided tours typically include transportation and accommodations, providing a hassle-free experience
Personalization
The practice of tailoring guided tours to individual clients' preferences, interests, and requirements, using information and feedback provided by the customers themselves or collected through online or offline sources.
Activities
Events or experiences that tourists will participate in during the guided tour, such as sightseeing, hiking, or dining.
Private tours
A type of guided tour where the tourist is accompanied by a private guide and can customize the itinerary according to their own interests and preferences.
Itinerary
A detailed plan of a trip, including dates, times, destinations, modes of transport, activities, and accommodations
Active listening
The skill of paying full attention to a customer when they are speaking, in order to fully understand their needs and concerns.
Difficult customer interactions
Interactions with customers that are challenging, for example due to their emotions, attitude or language barrier.