Printable Loopcards | Know About Airports and Airlines | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
devices used to scan passengers for potential weapons or other prohibited items
Commercial airport
An airport that serves primarily commercial carriers and their passengers.
Delay
The period of time between the check-in of a passenger's luggage and its arrival at the final destination.
Flight Information
Information provided to passengers regarding their flight status, gate location, destination, and boarding time.
airport security regulations
rules and guidelines established by national and international authorities to ensure airport security
Positive customer experience
A pleasant and memorable interaction between the customer and airline/airport staff, resulting in customer satisfaction and loyalty.
Conflict resolution
The process of identifying and resolving disputes or disagreements between airline/airport staff and customers, in a peaceful and satisfactory manner.
Empathy
The ability of airline/airport staff to understand and share the feelings of their customers, and to respond in a caring and compassionate manner.
Travel industry
The industry that deals with the provision of travel services to consumers, including airlines, hotels, car rental companies, and tour operators.
Flight Operations Management
The process by which an airline manages all aspects of a flight, including planning, dispatching, and execution, to ensure safe, efficient, and profitable operations.