Printable Loopcards | Know About Airports and Airlines | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
Passengers can evaluate the quality of services provided at airports by considering factors such as cleanliness, efficiency, friendliness of staff, and availability of services.
What are some examples of services that are offered at airports?
Services that are offered at airports include baggage handling, passenger assistance, food and beverage options, retail stores, and more.
What are some conflict resolution skills that can be used when dealing with difficult customers?
Some conflict resolution skills that can be used when dealing with difficult customers include active listening, empathy, patience, and the ability to remain calm and professional under pressure.
What is a codeshare flight?
A codeshare flight is a flight operated by one airline but marketed and sold by another airline.
What is the role of food and beverage options at airports?
Food and beverage options at airports provide sustenance for passengers during their travels and often offer a taste of local cuisine.
What is the primary role of air traffic control?
The primary role of air traffic control is to maintain a safe and efficient flow of air traffic in and around airports.
What are some of the challenges of aircraft maintenance in flight operations management?
Challenges of aircraft maintenance in flight operations management include ensuring aircraft availability for scheduled flights, minimizing unscheduled maintenance disruptions, and ensuring compliance with regulatory requirements.
How do international regulations differ from local regulations?
International regulations are agreed upon by multiple countries and apply to all airlines operating in those countries, while local regulations vary by location and may only apply to certain airlines.
What is the purpose of flight information displays at airports?
Flight information displays help passengers keep track of their flights and provide updates on any schedule changes or delays.
What are the benefits of providing a positive customer experience for airports and airlines?
Increased customer loyalty and satisfaction, positive word-of-mouth marketing, and improved revenues and profits.
How can passengers evaluate the quality of services provided at airports?