Printable Loopcards | Career Planning for Travel and Tourism | NCFE LEVEL 2 CERTIFICATE IN TRAVEL AND TOURISM
What are loop cards?
Loop cards are a great game that can be played individually or as a class. They are perfect for review key vocabulary or questions at the end of a topic or when revising for an exam.
Instructions
Cut out the cards from the paper horizontally (but don't cut them in half!) and then shuffle them.
Now start joining each question on the right hand side of the card to the matching answer on the next card.
Carry on until all the cards loop together and you have competed the game!
Hint: Make sure that you set your paper to portrait to print 4 cards per sheet of A4 paper.
A planned approach for overcoming obstacles and making effective decisions.
Customer service agent
A person who handles inquiries, complaints, and requests from customers of a travel or tourism company, providing them with information, assistance, and solutions. Requires strong communication, empathy, problem-solving, and time-management skills, as well as knowledge of travel products, policies, and procedures.
Handle customer complaints
Managing customer complaints in a patient and professional manner, actively listening to customer concerns, and providing satisfactory resolutions within the travel and tourism industry.
Job satisfaction
The level of contentment, fulfillment, or pleasure that a person derives from their work, which can be influenced by factors such as job duties, culture, environment, and compensation.
Teamwork
The ability to collaborate with others, share ideas and responsibility, and work towards a common goal.
Career Advancement
The progression of an individual's career in the travel and tourism industry through continuous learning and development, gaining new skills and knowledge, taking on new responsibilities and challenges, and seizing opportunities for growth and promotion.
Professional Development
An ongoing process of acquiring new knowledge, skills, and experience related to one's job role or career goals in the travel and tourism industry, through a variety of activities such as networking, mentoring, volunteering, and self-directed learning.
Tour promoter
A person who promotes and sells tours, packages, and travel-related products and services, to individual customers, travel agents or corporate clients, creating compelling marketing materials and campaigns. Requires sales and marketing skills, a good understanding of customer needs and preferences, excellent interpersonal and communication abilities, and knowledge of the travel market and competitors.
Interview preparation
The process of preparing oneself mentally and physically before an interview to increase the chances of landing the desired job role.
Career Fairs
Events that allow individuals to explore career opportunities in travel and tourism and connect with industry professionals.