Unit 1 - ICT Devices |
Subunit 1 - Categories of Digital Devices |
Personal Computers |
Desktop Computer / Laptop Computer / All-in-One Computer / Workstation / Gaming PC / Tablet / Convertibles / Motherboard / Power Supply Unit (PSU) / Graphics Processing Unit (GPU) / Cooling System / Case / Display / Keyboard / Touchpad / Input Devices / |
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Mobile Devices |
Smartphone / Wearable / App / Operating System / Smartwatch / Touchscreen / Bluetooth / Fitness Tracker / Augmented Reality / |
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Mainframes |
Mainframe Computers / Batch Processing / Virtualization / Terminal / Parallel Processing / High Availability / Legacy System / Datacenter / Cluster Computing / |
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Supercomputers |
Supercomputers / Parallel processing / FLOPS / Cluster computing / Quantum computing / Exascale computing / Petascale / Grid computing / Distributed computing / |
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Embedded Devices |
Embedded devices / Microcontroller / Firmware / Real-time operating system (RTOS) / Sensor / Internet of Things (IoT) / Embedded software / Single-board computer / |
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Subunit 3 - Software |
BIOS & MBR |
BIOS / MBR / Bootloader / UEFI / CMOS / Firmware / Partition / Primary Partition / Extended Partition / Logical Partition / Active Partition / Dual-Boot / GRUB / Partition Table / Disk Cloning / Disk Imaging / Sector / Head / Platter / Cylinder / |
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CLI, GUI & WIMP |
CLI / GUI / WIMP / terminal / shell / command / prompt / output / mouse / keyboard / menu / drag and drop / window / icon / scroll bar / tooltip / shortcut / file explorer / taskbar / control panel / remote access / RDP / SSH / Remote desktop / WYSIWYG / User Interface / Interface / multimedia / digital media / hypermedia / |
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Operating Systems |
Operating System / Multi-tasking / Multi-user / Kernel / Interrupt / Command Line Interface / Graphical User Interface / File System / Device Driver / Virtual Memory / Process / Thread / Deadlock / File Allocation Table (FAT) / Disk Defragmentation / File Compression / Encryption / System Call / Boot Loader / System Tray / |
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System / Utility Software |
Operating System / Utility Software / Compression Software / Backup Software / Disk Defragmenter / Anti-virus Software / Firewall Software / Spyware Removal Software / Data Recovery Software / Encryption Software / Debugging Software / Compiler / Interpreter / Device Driver / Registry Cleaner / System Restore / Task Manager / Disk Cleanup / System Information / File Manager / System Utility Software / Antivirus Software / Driver Updater / Uninstaller / File Compression Software / |
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Application Software |
Application Software / Operating System / Word Processing Software / Spreadsheet Software / Database Software / Presentation Software / Graphics Software / Web Browser / Email Software / Antivirus Software / Firewall Software / Backup Software / File Compression Software / Media Players / Virtualization Software / Project Management Software / Accounting Software / CRM Software / ERP Software / Desktop Publishing Software / educational software / interactive learning / adaptive learning / gamification / learning management system / simulation software / communication software / email / instant messaging / video conferencing / voice chat / web conferencing / screen sharing / virtual meetings / teleconferencing / entertainment software / video games / music streaming / movie streaming / virtual reality / game development / |
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Modelling Software |
Modelling software / 3D modelling / CAD software / Simulation software / Data modelling / Statistical modelling / Computer-aided engineering / Rendering software / animation software / keyframe / timeline / Mathematical Modeling Software / |
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User Interface Management |
Window Manager / Taskbar / Desktop Environment / Shell / Menu / Dock / Theme / GUI / Notification Center / Shortcut / Virtual Desktop / Accessibility Options / |
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Subunit 4 - Input Devices |
Mice & Trackballs |
Trackball / Mouse / Ergonomics / Precision / Trackpad / Sensitivity / DPI / |
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Keyboards & Keypads |
Mechanical Keyboards / Membrane Keyboards / Keycap / Ergonomics / Wireless Keyboards / Function Keys / Backlit Keyboards / Keyboard / Keypad / Mechanical / Membrane / Numeric Keypad / Ergonomics / Key Travel / |
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Microphones |
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Digital Cameras |
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Scanners |
Flatbed Scanner / Sheet-fed Scanner / Handheld Scanner / 3D Scanner / |
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Subunit 5 - Output Devices |
Monitors / Screens |
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Projectors |
Projector / Lamp Life / Throw Ratio / Home Theater / Interactive Projector / |
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Inkjet Printers |
Inkjet / Cartridge / DPI / Paper feed / Print head / Print speed / Bubblejet / |
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Laser Printers |
Laserjet / Toner / Resolution / Duplex Printing / Cartridge / Driver / |
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3D Printers |
Fused Deposition Modeling / Slicing Software / Filament / Resolution / Print Bed / Extruder / 3D Model / Support Structure / Layer Height / Post-Processing / |
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Laser cutters / engravers |
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Graph Plotters |
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Subunit 6 - Storage Devices |
Magnetic Storage Devices |
Magnetic storage / Hard disk drive / Read/write head / Track / Sector / Platter / Disk controller / Magnetic tape / Tape drive / Backup / Archiving / Data retention / Data recovery / Data redundancy / Data mirroring / Redundant Array of Independent Disks / SATA (Serial ATA) / IDE / Solid-state drive / |
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Secondary Memory |
Primary memory / Secondary memory / Hard drive / SSD / |
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Optical Storage Devices |
Optical Storage Devices / CD-ROM / DVD / Blu-Ray / Read-only / Write-once / Rewritable / Sector / Track / Pit / Land / Laser / Optical Disc Drive / Reflectivity / Data Density / Rotational Speed / Access Time / Buffer / Caddy / Tray / |
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Electrical Storage Devices (SSD,Flash Drive) |
Electrical Storage Devices / SSD / Flash Drive / Storage / Energy / Data / Integrated Circuits / Portable / Flash Memory / Digital / |
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Cloud Storage |
Cloud Storage / Virtualization / Data Migration / Data Center / Data Redundancy / Cloud Service Provider / Security Protocols / Subscription Model / Data Encryption / Data Replication / Private Cloud / Public Cloud / Hybrid Cloud / Network Latency / Cloud Backup / Disaster Recovery / Cloud Availability / Cloud Scalability / Data Center Virtualization / Cloud Deployment Model / |
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Subunit 7 - RAM, ROM & Cache |
RAM & Cache |
Cache Memory / Hits / Misses / RAM / Memory Module / Virtual Memory / Latency / Non-volatile Memory / Memory Management / Swap Space / |
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ROM (Read Only Memory) |
ROM / Firmware / Boot-up Sequence / Erasable Programmable ROM (EPROM) / Bootloader / Flashing tool / Bricking / ROM flashing / |
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Memory Performance Factors |
Memory Bandwidth / Latency / Clock Speed / Memory Type / Memory Size / Memory Hierarchy / Memory Controller / bus width / memory clock speed / bandwidth / |
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Subunit 7 - Digital Payment Systems |
Online Payment Systems |
E-commerce / Payment Gateway / Cryptocurrency / Mobile Wallet / Fraud Prevention / Chargeback / Digital Currency / Two-Factor Authentication / Merchant Account / PayPal / Shopping Cart / Digital Wallet / Recurring Billing / |
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Third Party Payment Systems |
Merchant Account / Chargeback / Peer-to-Peer Payments / Alternative Payment Methods / Escrow Service / Fraud Prevention Tools / |
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Two-Factor Authentication |
Two-Factor Authentication / Authentication / Security Token / SMS Verification / Authenticator App / Biometric Authentication / One-Time Password (OTP) / Phishing / Password Strength / Account Recovery / |
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Bank Cards |
Debit Card / Credit Card / Contactless Payment / Chip Card / Magstripe Card / EMV / Mobile Wallet / Virtual Card / Magnetic Stripe / Card Reader / Fraud Prevention / Transaction Encryption / Card Skimming / Skimmer / PIN Capture / ATM Fraud / |
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Contactless Payment Systems |
NFC / Mobile Wallet / Payment Terminal / Contactless Card / |
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Subunit 8 - CPU, GPU & Motherboard |
CPU, GPU & Motherboard |
Central Processing Unit / Microprocessor / Instruction Set / Clock Speed / Cache Memory / Pipeline / Multicore / CPU / heatsink / fan / thermal paste / overclocking / liquid cooling / finned heatsink / GPU / Parallel processing / Graphics memory / Ray tracing / VRAM / memory slots / expansion slots / Power connectors / Form factor / power supply unit / |
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Subunit 9 - Accessibilty |
Accessibility & Inclusion |
Inclusion in Computing / Diversity / Equity / Underrepresented / Bias / Accessibility / Empowerment / Intersectionality / Growth Mindset / Allyship / Digital inclusion / Assistive technology / Web accessibility / Screen reader / Captioning / Inclusive design / Accessible Document Format / Alt Text / Tagged PDF / gender bias / gender gap / glass ceiling / equal opportunities / stereotype / work-life balance / mentorship / Harassment / Sexual Harassment / Microaggression / Digital divide / Technology gap / Internet inequality / Technological disparity / Access divide / Information divide / Connectivity gap / Digital literacy / Information literacy / Computer literacy / Internet literacy / Media literacy / Cybersecurity / |
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Unit 2 - Introduction to Networks |
Subunit - Networks |
Introduction to networking |
Networking / Router / Switch / IP Address / Protocol / LAN / WAN / Firewall / DNS / Ethernet / |
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Types of networks – LAN,WAN,PAN |
LAN / WAN / PAN / Network / Topology / Router / Switch / Firewall / IP Address / Packet / Bandwidth / Latency / Scalability / Quality of Service (QoS) / Traffic shaping / Internet of Things / Fitness Tracking / Wearable Devices / Smartwatches / Healthcare Monitoring / Personalized Entertainment / Smart Homes / Location Tracking / Mobile Payments / Encryption / WLAN / Wireless access point / SSID / Frequency band / Signal strength / |
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Client server vs Peer to Peer |
Client server / Peer to Peer / Server / Client / Centralized / Decentralized / Scalability / Reliability / Security / Efficiency / P2P network / File sharing / Distributed network / Resource sharing / Fault tolerance / |
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Network Speeds |
Network Speeds / Bandwidth / Latency / Ping / Download Speed / Upload Speed / Throughput / Jitter / Quality of Service (QoS) / Packet Loss / |
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Network Protocols |
TCP / UDP / HTTP / HTTPS / FTP / SMTP / POP3 / IMAP / SSH / NTP / DNS / DHCP / ARP / IPSEC / Network Protocol / Handshake / Standard / IPv4 / IPv6 / SSL/TLS / |
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Subunit - Internet & World Wide Web |
Internet vs WWW |
Internet / WWW / Network / Browser / HTML / URL / ISP / HTTP / Download / Upload / instant messaging client / text messaging / file sharing / group chat / emoticons / presence status / email clients / inbox / spam / attachment / folders / cloud storage client / file syncing / automatic backup / offline access / |
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IP v4, IPv6 & MAC Addresses |
IPv4 / IPv6 / MAC Address / IP / Internet Protocol version 4 / Internet Protocol version 6 / Media Access Control Address / Network Interface / Data Link Layer / OSI Model / public IP / private IP / NAT / MAC Addresses / mac address spoofing / |
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HTTP, HTML, CSS & Javascript |
HTTP / HTML / URL / GET / POST / HTTP Response / Status Code / Header / Hyperlink / Tag / HTTP Cookie / Session Cookie / Persistent Cookie / Tracking Cookie / Selector / Value / embedded inline external CSS / style attribute / external CSS / stylesheet / cascade / |
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URLS, DNS & Address resolution |
URL / DNS / Address Resolution / Domain / IP Address / Top-Level Domain (TLD) / Hostname / Resolver / URL Encoding / Root DNS Server / subdomain / Host / Hierarchy / Parent Domain / Domain Registrar / Top level domain / Domain Name / DNS Resolver / DNS Record / TTL (Time to Live) / TLD (Top-Level Domain) / Authoritative Name Server / |
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Components of the World Wide Web |
World Wide Web / HTML / URL / HTTP / Web Browser / Hyperlink / Website / Web Server / CSS / JavaScript / |
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Subunit - Wired Network Hardware |
Introduction to Wired Networks |
Wired Networks / Ethernet / LAN / Router / Switch / Cable / Fiber Optics / Bandwidth / CAT5e / |
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Servers |
servers / hosting / data center / virtualization / dedicated server / redundancy / |
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Switches |
Switch / Hub / Network Switch / MAC address table / MAC address / Physical port / Switching / |
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Routers |
Router / Firewall / Routing / IP Addressing / Network Address Translation (NAT) / Quality of Service (QoS) / Virtual Private Network (VPN) / Load Balancing / Packet Filtering / |
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Modems |
Modem / |
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Wired Network Transmission Media |
Ethernet Cable / Ethernet / bandwidth / |
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Network Interface Cards |
Network Interface Card (NIC) / Network interface controller / Ethernet / Full Duplex / |
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Subunit - Wireless Networks |
Introduction to wireless networks |
Wireless Networks / Wireless Communication / Wi-Fi / Bluetooth / Mobile Network / Cellular Network / LAN / WAN / Signal Strength / Roaming / Satellite network / Mesh network / Ad hoc network / NFC / |
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Mobile communication standards |
wifi / router / hotspot / SSID / encryption / bandwidth / signal strength / access point / Authentication / Key / Vulnerability / Cracking / Internet of things / Sensors / Smart Home / Security / |
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Wireless Network Hardware |
NAT / Private IP / Public IP / LAN / Gateway / Router / IP Lease / dhcp / DHCP server / authentication / integrity / authentication protocol / |
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Wireless Network Encryption |
Wired Equivalent Privacy / Wi-Fi Protected Access / WPA2 / WPA3 / |
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Subunit - Network Security |
Network validation & authentication |
Network validation / Authentication / Network security / Digital certificate / Biometric authentication / Access control / Two-factor authentication / Intrusion detection system / Firewall / Security audit / password authentication / credentials / authentication factor / hashing / salt / phishing / asymmetric encryption / symmetric encryption / public key / private key / key exchange / encryption / decryption / certificate authority / digital signature / certificate revocation / key pair / |
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Protecting networks |
Firewall / Antivirus / Intrusion Detection System / Encryption / Virtual Private Network / Two-factor authentication / Access control / Intrusion Prevention System / Vulnerability scanning / Security policy / Antivirus Software / Network Segmentation / network security audit / penetration testing / Acceptable Use Policy / User Agreement / Internet Usage Policy / incident response plan / mitigation / |
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Viruses |
computer virus / Antivirus / Trojan Horse / Worm / Ransomware / |
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Malware |
Malware / Virus / Trojan / Ransomware / Spyware / Adware / Worm / Rootkit / Keylogger / Phishing / |
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Spyware |
spyware / |
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Phishing |
Phishing / Spoofing / Two-factor authentication / Phishing website / |
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DDOS Attacks |
DDoS Attack / Zombie Computers / Amplification Attack / Packet Flooding / |
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Brute Force Attacks |
brute force attacks / dictionary attack / |
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SQL Injection Attacks |
SQL injection / Input sanitation / |
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Insider Threats |
Insider Threats / Privileged Access / |
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Social Engineering |
Social Engineering / Pretexting / Baiting / Tailgating / Impersonation / Spear Phishing / |
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Physical Network Attacks |
Physical system attacks / Eavesdropping / Tampering / Impersonation / Physical Tapping / |
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Botnets |
Botnet / Zombie Computers / Command and Control Server / Infected Devices / Bot Herders / |
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Subunit - Data Backup & Recovery |
Causes of data loss |
Hardware Failure / Software Corruption / Malware Attacks / Human Error / Natural Disasters / Power Outages / Accidental Deletion / Network Failures / Inadequate Backup / Malware infections / Power Outage / Flood / Fire / Earthquake / Hurricane / Tornado / Lightning / Tsunami / Wildfire / Improper Data Handling / Phishing Attacks / Unauthorized Access / Data Breaches / Misconfiguration / Lack of Backup / |
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Consequences of data loss |
Data loss / Data breach / Financial impact / Reputation damage / Legal consequences / Operational disruption / Data recovery costs / Data privacy violations / Customer trust erosion / Regulatory non-compliance / |
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Preventing data loss |
Backup / Data Recovery / Encryption / Data Backup Plan / Data Integrity / Disaster Recovery / Version Control / Data Archiving / Redundancy / Automated Backups / RAID / |
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Error Checking |
parity bits / error detection / odd parity / even parity / error correction / redundancy / Parity blocks / Data integrity / Checksum / RAID / Fault tolerance / Striping / Parity calculation / Capacity Overhead / MD5 / CRC / echo check / Automatic Repeat Query / Retransmission / Feedback / Packet Loss / Acknowledgment / Timeout / Sequence Number / Check digit / Luhn algorithm / |
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Full, Incremental & Differential Backups |
Full Backup / Incremental Backup / Differential Backup / Backup / Storage Medium / Data Loss / Backup Time / Source / |
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Failover Systems |
Failover Systems / Redundancy / High Availability System / Automatic Failover / Hot Standby / Cold Standby / |
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Unit 4 - Online Commodities and facilities |
Subunit 1 - Online Services |
Shopping Systems |
E-commerce / Shopping Cart / Payment Gateway / User Interface / Product Catalog / Checkout Process / Inventory Management / Customer Reviews / Digital Marketing / Return Policy / |
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Ticket Booking Systems |
Booking Engine / Payment Gateway / User Interface / Reservation System / E-Ticket / Cancellation Policy / Mobile Optimization / Dynamic Pricing / |
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Online Banking Systems |
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Online Training & Education |
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Online Gaming |
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News & Information Resources |
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Online Auction Sites |
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Entertainment |
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Unit 7 - Living in an Online World |
Subunit 1 - Individuals in an online world |
Effects on health and well being |
Telemedicine / Health Apps / Online Health Communities / E-learning for Health Professionals / Health Information Systems / Digital Therapeutics / Remote Monitoring / Health Education Online / Digital addiction / Eye strain / Poor posture / Sleep disturbances / Isolation / Cyberbullying / |
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Data & Online Privacy |
Data / Online Privacy / Encryption / Cookies / Cybersecurity / Anonymity / Data Breach / Phishing / Digital Footprint / Privacy Policy / Data privacy / Security breach / Identity theft / Data breaches / Tracking / Consent / accuracy / retention / data protection laws / personal data / data subject / data controller / Data Minimization / Anonymization / |
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Subunit 2 - Society in an online world |
Online Communities |
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Digital Divide |
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Accessibilty |
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Online Learning |
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Subunit 3 - Employment in an online world |
Remote Working |
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Flexible Working |
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Impact of Artificial Intelligence |
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Subunit 4 - Impact on the environment |
Impact of technology on the environment |
Environmental Impact / Technology / Society / Pollution / E-waste / Carbon footprint / Deforestation / Resource depletion / Digital divide / Greenwashing / Renewable energy / Energy efficiency / Green buildings / Eco-friendly transportation / Smart grid / Waste reduction / Precision agriculture / Environmental monitoring / Telecommuting / Habitat Loss / Species Extinction / Ecosystem / Fragmentation / |
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Subunit 5 - Legislation in an online world |
Copyright |
Copyright / Intellectual Property / Fair Use / Plagiarism / Public Domain / Licensing / Exclusive Rights / Infringement / Patent / Exclusivity / Patent Application / Patent Maintenance / Patent Enforcement / Market Exclusivity / Software Patent / Patentability / |
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Computer Usage Laws |
Legal Considerations / Contract Law / Intellectual Property / Privacy Laws / Employment Law / Compliance / Tort Law / Cybersecurity / Consumer Protection / Corporate Governance / Software Copyright / Patents / Infringement / Trade Secret / Open Source / Invention / Fair Use / Freeware / Shareware / Proprietary / Commercial / Public domain / Trialware / End-user license agreement (EULA) / Site license / Software license / Open source license / Freeware license / Shareware license / Commercial license / Single user license / Multi-user license / Multi User License / Cybercrime Laws / Computer Fraud / Digital Forensics / Online Harassment / Ransomware / Identity Theft / Intellectual Property Laws / Copyright / Trademark / Patent / Creative Commons / Data Protection / Breach Notification / Consent / Cybersecurity Laws / Online Defamation / Cyberbullying / Social Media / Slander / Harassment / Trolling / Online Reputation Management / Anonymity / Impersonation / Domain Name Disputes / Cybersquatting / Uniform Domain-Name Dispute-Resolution Policy (UDRP) / DNS Hijacking / |
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Software Licence Types |
Licensing / Proprietary license / Open Source / Proprietary / Freeware / Shareware / Public Domain / Copyleft / GNU General Public License (GPL) / Commercial License / Proprietary License / Compiled Program / Permissive License / MIT License / Site License / |
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Subunit 6 - Information in an online world |
Reliability of information |
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plagiarism |
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Finding information |
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