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Crossword: Chatbot Case Study Introduction

Across

1. The overall satisfaction and interaction quality a user experiences when using a product or service, often shaped by design elements.

2. The capability of a computer to perform tasks and calculations, often measured in operations per second.

3. The handling and protection of personal information among users, vital in maintaining trust and compliance with regulations.

4. Technologies that allow computers to engage in natural, human-like dialogues with users.

5. Subtle variations in meaning or connotation within language that can affect communication and understanding.

Down

6. Moral principles that govern a person's behavior or the conducting of an activity, particularly regarding technology use.

7. The delay between the input and the corresponding output in a system, affecting responsiveness and user experience.

8. The ability of a system to understand and use information about the situation or environment to enhance interaction.


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