| 1 | 9 | |||||||||||||||||||||
| 2 | ||||||||||||||||||||||
| 3 | ||||||||||||||||||||||
| 4/8 | ||||||||||||||||||||||
| 5 | ||||||||||||||||||||||
| 6 | ||||||||||||||||||||||
| 7 | ||||||||||||||||||||||
1. Guidelines that describe how customers can return products purchased online and under what conditions.
2. The process of overseeing and controlling the ordering, storage, and use of products in an online marketplace.
3. The promotion of goods or services using digital channels, including social media, email, and search engines.
4. Feedback and ratings provided by customers regarding their experience with products or services purchased online.
5. A service that authorizes credit card or direct payments for online transactions.
6. A collection of items available for sale on an online shopping platform, complete with descriptions and prices.
7. A software application that allows consumers to select items for purchase and manage their orders within an online store.
8. The series of steps a customer goes through to complete a purchase on an online shopping platform.
9. The space where interactions between humans and machines occur, focusing on the layout and design of online shopping sites.