1					11
																			14
	2										3/13
4
	5
6		9
				10
	7
						12
				8

Across

1. Software application used to access and view information on the World Wide Web.

2. Glyphs or characters used to represent emotions or convey feelings in an instant messaging client.

3. The capability to share files, such as documents, images, or videos, through an instant messaging client.

4. A feature that enables multiple users to participate in a single chat conversation within an instant messaging client.

5. The capability of a cloud storage client to allow users to access and work on their files even without an internet connection, with changes automatically synced when online.

6. Global computer network providing information and communication facilities, consisting of interconnected networks using standardized communication protocols.

7. A collection of interconnected devices and systems, such as computers and servers, that can communicate with each other.

8. The process of creating regular and automated backups of files and folders to ensure data integrity and protection against data loss in cloud storage.

Down

9. The ability to send and receive text-based messages within an instant messaging client.

10. To copy or transfer data from a remote computer or server to a local device.

11. Software applications that allow users to send, receive, and manage their email messages.

12. A file or document that is sent along with an email message.

13. Organizational containers within an email client where users can categorize and store their email messages.

14. The process of automatically making files available on multiple devices by keeping them up-to-date across all platforms through cloud storage.

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