1			12
2																16
		3
10
						14
4
				13		5
		11
		6
		7
									15
	8
		9

Across

1. Software applications that allow users to send, receive, and manage their email messages.

2. A software application that allows users to send and receive instant messages over a network.

3. Software application used to access and view information on the World Wide Web.

4. Glyphs or characters used to represent emotions or convey feelings in an instant messaging client.

5. To copy or transfer data from a remote computer or server to a local device.

6. The capability to share files, such as documents, images, or videos, through an instant messaging client.

7. A collection of interconnected devices and systems, such as computers and servers, that can communicate with each other.

8. The ability to send and receive text-based messages within an instant messaging client.

9. Unwanted or unsolicited email messages, usually consisting of advertisements or promotional content.

Down

10. An indicator that shows the availability or current status of a user in an instant messaging client.

11. The capability of a cloud storage client to allow users to access and work on their files even without an internet connection, with changes automatically synced when online.

12. Global computer network providing information and communication facilities, consisting of interconnected networks using standardized communication protocols.

13. Hypertext Markup Language, a standard system for tagging text files to achieve font, color, graphic, and hyperlink effects on the World Wide Web.

14. Organizational containers within an email client where users can categorize and store their email messages.

15. To transfer data from a local device to a remote computer or server.

16. A software application or service that allows users to access, manage, and store data in a cloud storage system.

🖶