1				13
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	3																			15
4
							5								14
11
		12
				6
7
									8
				9
		10

Across

1. Real-time communication between two or more people through typed messages.

2. A type of software used for creating and managing virtual machines on a computer or server.

3. The online delivery of music content in which a user can listen to and stream music tracks over the internet.

4. Software that enables users to exchange information electronically, such as email, instant messaging, and video conferencing.

5. The integration of gaming elements, such as rewards, challenges, and competition, into educational software to enhance motivation and engagement.

6. A type of real-time communication that allows participants to meet, collaborate, and share information via the web.

7. A method of learning that involves active engagement with educational software, allowing users to interact and participate in the learning process.

8. A type of application software used for creating and editing graphical images.

9. Software designed for entertainment purposes such as video games, music, movies, and virtual reality experiences.

10. The practice of sharing the contents of one's computer screen with others over a network.

Down

11. A type of educational software that customizes the learning experience based on an individual's progress, abilities, and needs.

12. Meetings that take place online, usually through video conferencing or web conferencing.

13. A type of application software used for detecting, preventing, and removing malicious software from a computer or mobile device.

14. A method of conducting meetings or group discussions over a distance using telecommunication devices and software.

15. A type of software that manages computer hardware and software resources and provides common services for computer programs.

16. A type of software that allows users to perform specific tasks on a computer or mobile device.

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