1						13
2
									15
	4							3								17
			11			5
6
7
								14			16
			8
10
9				12

Across

1. An indicator that shows the availability or current status of a user in an instant messaging client.

2. Glyphs or characters used to represent emotions or convey feelings in an instant messaging client.

3. Organizational containers within an email client where users can categorize and store their email messages.

4. To transfer data from a local device to a remote computer or server.

5. The capability of a cloud storage client to allow users to access and work on their files even without an internet connection, with changes automatically synced when online.

6. The folder or section in an email client where incoming email messages are stored.

7. Hypertext Transfer Protocol, the protocol used for transmitting hypermedia documents on the World Wide Web.

8. Hypertext Markup Language, a standard system for tagging text files to achieve font, color, graphic, and hyperlink effects on the World Wide Web.

9. A software application that allows users to send and receive instant messages over a network.

Down

10. Software applications that allow users to send, receive, and manage their email messages.

11. A feature that enables multiple users to participate in a single chat conversation within an instant messaging client.

12. A file or document that is sent along with an email message.

13. A software application or service that allows users to access, manage, and store data in a cloud storage system.

14. Software application used to access and view information on the World Wide Web.

15. To copy or transfer data from a remote computer or server to a local device.

16. The process of creating regular and automated backups of files and folders to ensure data integrity and protection against data loss in cloud storage.

17. The process of automatically making files available on multiple devices by keeping them up-to-date across all platforms through cloud storage.

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