| 1 | 8 | 11 | |||||||||||||||||||||||
| 13 | |||||||||||||||||||||||||
| 2 | |||||||||||||||||||||||||
| 7 | 9 | ||||||||||||||||||||||||
| 10 | |||||||||||||||||||||||||
| 12 | |||||||||||||||||||||||||
| 3 | |||||||||||||||||||||||||
| 4 | |||||||||||||||||||||||||
| 5 | |||||||||||||||||||||||||
| 6 | |||||||||||||||||||||||||
1. The space where interactions between humans and machines occur, focusing on the layout and design of online shopping sites.
2. The rules defined by a service provider regarding how and when customers can cancel their bookings.
3. A software application that allows consumers to select items for purchase and manage their orders within an online store.
4. A system that allows users to reserve seats or tickets for events and travel.
5. A software application that allows customers to search for and book travel-related services online.
6. The promotion of goods or services using digital channels, including social media, email, and search engines.
7. A service that authorizes credit card or direct payments for online transactions.
8. The process of overseeing and controlling the ordering, storage, and use of products in an online marketplace.
9. Feedback and ratings provided by customers regarding their experience with products or services purchased online.
10. A collection of items available for sale on an online shopping platform, complete with descriptions and prices.
11. The series of steps a customer goes through to complete a purchase on an online shopping platform.
12. A pricing strategy where prices fluctuate based on demand, availability, and other factors.
13. The process of ensuring that online booking systems function well on mobile devices.