Glossary of Terms

Identifying the context

Keyword Definition
Accessibility The ease with which a system can be accessed, understood, and used by people with disabilities.
Analog System A system that uses continuous signals or physical quantities to represent and process data, as opposed to digital systems that use discrete values.
Change Request A document that identifies a change to the project scope and describes the impact on project cost, schedule, quality, or resources.
Clients Individuals or organizations that receive professional services from another.
Context The circumstances or setting in which an ICT system operates.
Cultural Environment The collective beliefs, customs, values, behaviors of a particular group of people.
Customers People who purchase goods or services from a business.
Designers People who plan and create the visual and functional aspects of a product or system.
Developers Individuals or teams responsible for creating software or applications.
Digital Transformation The integration of digital technology into all areas of a business to fundamentally change how it operates.
Economic Constraints Restrictions arising from economic conditions, such as inflation, recession, or currency fluctuations.
End Users The final consumers or users of a product or service.
Environmental Constraints Restrictions imposed by the natural or physical environment in which an organization operates.
Existing System An already implemented system that is currently in use.
External Constraints Factors outside an organization that restrict its operations or activities.
ICT System An information and communication technology system used to process and communicate information.
Identifying The process of recognizing or determining the characteristics or nature of something.
In Scope The activities, deliverables, and requirements that are included as part of a project.
Internal Constraints Factors within an organization that limit its operations or activities.
Investors Individuals or organizations that provide funds or resources for a project or venture.
Legacy System An outdated and often unsupported software or hardware system, still in use by an organization.
Legal Constraints Laws and regulations that impose restrictions on an organization's behavior or operations.
Managers Individuals who oversee the operations and activities of a team or organization.
Market Constraints Limits imposed by the characteristics and dynamics of the market in which an organization operates.
Migration The process of transferring data and functionality from one system to another.
Obsolete System A system that is no longer in use or considered relevant, usually due to advancements in technology.
Out Of Scope The activities, deliverables, and requirements that are explicitly not included as part of a project.
Paper Based System A system that relies on physical paper documents for storing and processing information.
Physical Environment The physical surroundings, including natural elements such as landforms, water bodies, and climate.
Political Constraints Limitations imposed by political systems, governments, or political factors on an organization.
Political Environment The social, economic, and legal factors that impact the governance, policies, and decision-making within a society or country.
Project Constraints The limitations, restrictions, or boundaries within which a project must be executed, including factors like time, cost, resources, quality, and scope.
Project Objectives The SMART goals that a project aims to achieve within the defined scope.
Reliability The ability of a system to perform consistently and accurately over a period of time.
Resource Constraints Limitations in terms of time, money, personnel, or equipment available to an organization.
Scope Creep The uncontrolled expansion or addition of project scope , leading to potential delays and cost overruns.
Scope Statement A document that outlines the project objectives, deliverables, and boundaries, including what is in-scope and out-of-scope.
Shareholders Owners or holders of shares in a company.
Social Constraints Restrictions resulting from social norms, values, or cultural factors that affect an organization.
Social Norms The accepted standards of behavior and beliefs established by a particular society or community.
Stakeholders Individuals or groups who have an interest or investment in a project or organization.
Technological Constraints Restrictions arising from the level of technology available or the ability to adopt new technologies.
Users Individuals who interact with a system or software application.